Privacy Policy
Your privacy matters to us - here's how we protect and handle your information
Information We Collect
At Omvirexu, we collect information to provide you with exceptional seasonal cooking experiences and personalized learning opportunities. When you interact with our creativity platform, we gather data that helps us understand your culinary interests and preferences.
Personal Information
We collect personal details when you create an account, enroll in our learning programs, or contact our support team. This includes your name, email address, phone number, and billing information for paid courses.
- Account registration details including username and password
- Contact information for course communications and updates
- Payment information processed securely through encrypted systems
- Profile preferences for customized cooking recommendations
Usage Data
We automatically collect information about how you use our platform. This data helps us improve your learning experience and develop better seasonal cooking content.
- Pages visited and time spent on different sections
- Recipe views, downloads, and completion rates
- Device information and browser specifications
- IP addresses for security and analytics purposes
How We Use Your Information
Your information enables us to create meaningful connections between seasonal ingredients and cooking techniques. We're passionate about helping you discover new flavors throughout the year.
We use your data primarily to enhance your culinary learning journey and provide personalized seasonal cooking recommendations that match your skill level and interests.
Platform Enhancement
- Personalizing course recommendations based on your cooking experience
- Sending seasonal updates about fresh ingredients and techniques
- Providing customer support and answering your cooking questions
- Processing enrollments and managing your learning progress
Communications
We'll send you important updates about your courses, seasonal cooking tips, and platform improvements. You can adjust these preferences in your account settings at any time.
Data Protection and Security
Protecting your personal information is fundamental to everything we do. We've implemented comprehensive security measures across our platform to safeguard your data from unauthorized access.
Security Measures
- SSL encryption for all data transmitted between your device and our servers
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure data centers with physical and digital protection protocols
Data Storage
We store your information on secure servers located in Australia, ensuring compliance with local data protection regulations. Your data is regularly backed up and monitored for unusual activity.
Sharing and Third Parties
We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our seasonal cooking programs effectively.
Service Providers
- Payment processors for secure transaction handling
- Email service providers for course communications
- Analytics services to understand platform usage patterns
- Cloud storage providers for secure data hosting
All third-party providers are contractually bound to protect your information and can only use it for specified purposes related to our services.
Your Rights and Choices
You have significant control over your personal information. We believe transparency and choice are essential elements of privacy protection.
Access and Control
- View and update your personal information through your account dashboard
- Download a copy of all data we've collected about you
- Request deletion of your account and associated information
- Opt out of marketing communications while maintaining course updates
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide our services. After account deletion, we'll remove your data within 30 days, except for information required for legal or regulatory compliance.
To exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our seasonal cooking content.
Types of Cookies
- Essential cookies required for platform functionality and security
- Preference cookies that remember your settings and choices
- Analytics cookies that help us improve our content and features
- Marketing cookies for relevant seasonal cooking suggestions
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features.
International Data Transfers
While our primary operations are based in Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information.
Any international transfers comply with Australian Privacy Principles and applicable international frameworks for cross-border data protection.
Changes to This Policy
We occasionally update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent platform announcements.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. The most current version will always be available on our website.
Contact Our Privacy Team
For privacy-related questions, concerns, or requests, please reach out to us:
Email: help@omvirexu.shop
Phone: +61431114777
Address: 78 Tribune St, South Brisbane QLD 4101, Australia
We're committed to addressing your privacy concerns promptly and thoroughly.
This Privacy Policy was last updated on March 15, 2025